Due to the nature of our Rare Bears and our commitment to the ladies of KyaSands, we do not accept returns or offer refunds.

We understand that customer satisfaction is essential, so we strive to provide detailed product descriptions and images to ensure you have a clear understanding of what you're purchasing. If your Rare Bear arrives damaged or with a manufacturing defect, please contact us within 7 days of receiving your order, and we will address the issue on a case-by-case basis.

Thank you for choosing The Rare Bear Project. We appreciate support.

Collection = Free:

The Station Office Bryanston, 63 Peter Place, Bryanston, Sandton, 2021

OR

Courier door to door (in SA only) = Approximately R115

OR

Pudo = R60

Using the pudo app, you select a pudo locker to place your goods in. If you’re sending a little package, a small locker is perfect for you. If your goods are bigger, you can select a larger locker. You only pay for what you use - the smaller the locker, the less you pay. 

Before selecting this option please ensure you have a Pudo locker in your area https://www.pudo.co.za/where-to-find-us.php

Find our more about Pudo here www.pudo.co.za